Player Support

Enrollment Bonus
1500 EUR + 150fs
Secret free spins
active players
Welcome package
up to € 1,500 + 150FS

Not only new players but also regular participants need customer support. It is worth noting that users do not need to apply to the support service for the issues that can be solved by themselves. Before applying you should read all the available information about the casino 1xslotsincluding searching for answers to questions in the FAQ. Many unnecessary questions can slow down the speed of the service. 

There are two important rules about customer service. Help should be provided promptly and absolutely free of charge. Online casinos contribute the cost of customer service with an average percentage for games. Thus, the user is already invested in the cost when deposit payment. There is only one method of customer service on the site that meets these two principles - online chat support.

Previously, telephone customer support was popular. However, this type of interaction was available only in some regions. Players from other countries had to call the service through a paid line, the cost of which was paid by the client himself. Another problem with phone support was that it took a large amount of time. Since the discussion often involved exchanging personal information about the player, the support representative had to make sure that he was talking to the claimed user. This too represented a cumbersome and expensive process.

There is another method of 1x slotsupport which is also free and meets all the necessary requirements. Player support is available via e-mail. It does not require any additional verification, because the user will already be logged in. However, it should be understood that the response to emails will take some time. There are quite a lot of emails, so they will be answered on a first-come, first-served basis. On average, it takes up to 24 hours to reply. 

Live Chat 1x slot casino is an ideal widget where no additional validation is required either. Before registration in any gambling club, the user should check whether the online casino offers support in the form of such a chat room. The mere presence of a chat room does not guarantee quality. It is highly recommended that players check the level of support before making a deposit at an online casino.

On the 1xslots website, there's an opportunity to try playing gaming machines. This will help to avoid unnecessary questions and to get accustomed to the process. Please note that all players are recommended to conduct a trial game first in a demo mode and only then register on the site. 

Back to top button
en_USEnglish