FAQ: Questions and Answers about 1xSlots

2. What should I do if I don't receive my account confirmation email?

If you don't receive an email with a confirmation link for a long time, check your spam folder. We also advise you to check if you put correct email address while registration on the 1xslots website and contact support if needed.

3. Why on the 1x slot casino site is it necessary to pass verification?

This precaution is necessary for additional security each player to ensure the safety of the account, the funds won and to prevent scams from becoming more frequent.

4. What are time limits for document verification?

On average the verification of the gaming account takes 24 hours.

5. Can I change my user name?

Unfortunately, a player cannot change the name given at registration. This is why it is necessary to consciously provide correct data when creating your account.

6. How to restore access to my personal account?

If you have lost your password, try to restore it by pressingRecover passwordbutton which is located near the password box, or contact helpdesk.

7. How do I make a deposit at 1xslots?

After selecting a currency, the means of depositing must be specified in financial managementfield. For example, VISA card, MIR card, QIWI wallet, etc. After that, enter the personal data of the account holder/cardholder.

8. How is the protection of transactions carried out on the casino site?

The casino uses a secure communication protocol through SSL encryption for complete security of all transactions carried out on the website. Confidentiality of players' data is one of the fundamental principles of gambling club.

9. How can I withdraw my winnings from my balance?

To withdraw funds from your balance in your personal cabinet, use a special sub-category in the menu, which specifies the available output methods. The money can be withdrawn using the same system through which the deposit was made.

10. How to avoid payment delays?

Usually withdrawal delays occur for several reasons - bonuses are not fully played, the account is not verified or errors were made during registration. Carefully check all the specified data, so that your account is not blocked.

11. Is free play available on 1xslots Casino?

Yeah. On 1xslots casino it is possible to play both with real and virtual money in demo mode.

12. How can I close my account?

If you have decided to delete your profile, send an email to the email address of the gambling club with the request. After that, the casino representatives will contact you and, if there is no doubt that the account closure was requested directly by its owner, the account deletion procedure will begin.

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