FAQ

1. How to register on the official site 1xslots casino?

On the main page of the site select the way of creating an account: by phone number, e-mail or through social networks. Specify the necessary data, enter a promo code, if any. Choose the currency and replenish the game account.

2. What should I do if I don't receive my account confirmation email?

If an email with a confirmation link does not arrive for a long time, check if it went to your spam folder. We also advise you to check if your email address is correct when registrations on the 1xslots website and contact support if needed.

3. Why on the site 1x slot casino is it necessary to pass verification?

This precaution is necessary for additional security each player to ensure the safety of the account, the funds won and to prevent scams from becoming more frequent.

4. Time limits for document verification

On average the verification of the gaming account takes 24 hours.

5. Can I change my user name?

Unfortunately, a player cannot change the name given at registrations. This is why it is necessary to consciously provide correct data when creating your account.

6. How to restore access to my personal account?

If you have lost your password, try to restore it by pressing "Recover password"which is located near the password box, or contact helpdesk.

7. How do I make a deposit at 1xslots?

After selecting a currency, the means must be specified financial managementFor example, VISA card, MIR card, QIWI wallet, etc. After that, enter the personal data of the account holder/cardholder.

8. How is the protection of transactions carried out on the casino site guaranteed?

The casino uses a secure communication protocol through SSL encryption for complete security of all transactions carried out on the website. Confidentiality of players' data is one of the fundamental principles of this gambling club.

9. How can I withdraw my winnings from my balance?

To withdraw funds from your balance in your personal cabinet, use a special sub-category in the menu, which specifies the available output methods. The money can be withdrawn using the same system through which the deposit was made.

10. How to avoid payment delays?

Usually withdrawal delays occur for several reasons - bonuses are not fully played, the account is not verified or errors were made during registration. Carefully check all the specified data of the player, so that your account is not blocked.

11. Is free play available at 1xslots Casino?

Yeah. In. 1xslots casino it is possible to play both with real and virtual money in demo mode.

12. How do I close my account?

If you have decided to delete your profile, send an email to the email address of the gambling club with the request. After that, the casino representatives will contact you and, if there is no doubt that the account closure was requested directly by its owner, the account deletion procedure will begin.

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